No Worries Compassionate Personal Support, Care and Shine Services may collect personal information, including sensitive information, when reasonably necessary to respond to enquiries or provide services authorized by a client. We aim to collect only the information needed for the identified purpose.
If you become a client, we will provide consent documents and instructions for sending relevant information through an appropriate method. Information will be shared with family members, caregivers, agencies or other parties only with the client’s or authorized substitute decision-maker’s permission, or when disclosure is permitted or required by law.
Submitting a website enquiry does not create a client relationship or guarantee that services will be provided.
Collection and use
Information should be collected for an identified, authorized purpose and limited to what is reasonably necessary to answer an enquiry or deliver an agreed service.
Access, correction and retention
Clients may request access to or correction of their information, subject to applicable law. Records should be retained only as long as reasonably required for the service, legal and operational purposes, then securely destroyed.
Questions
Use the contact page for a general privacy question. Do not include health or financial records.
This public notice is a summary and should be reviewed with qualified Ontario privacy counsel before the business begins collecting personal health information.