No Worries Personal Support Care Review is an independent, client-authorized, non-clinical service for reviewing available care-related information and supporting documentation and communication.
The service does not:
- Regulate, license, certify or discipline personal support workers
- Conduct inspections on behalf of a government body
- Represent Ontario Health atHome or any other government organization
- Replace an official care plan, clinical assessment or professional healthcare service
- Diagnose medical conditions
- Prescribe, administer or change medication
- Create, approve or change clinical instructions for transfers, mobility, swallowing, therapeutic diets, wounds or other health-related matters
- Provide legal advice, clinical assessment or regulated healthcare services
- Guarantee that abuse, neglect, injury, unsafe care or future care problems will not occur
- Decide criminal, civil, professional, employment or regulatory responsibility
Care review findings are limited to the records, observations and information available during the review. They are an independent service summary and are not a decision or ruling by a court, regulator, funder, government body or professional college.
Instructions involving medication, mechanical lifts, transfers, swallowing, therapeutic diets, wounds or other clinical matters must be provided or confirmed by an appropriately qualified healthcare professional. No Worries may record or organize those instructions as provided, but will not create, approve or change them.
Emergency and Safety Disclaimer
If someone is in immediate danger or needs urgent medical assistance, call 911. Concerns about abuse, neglect, exploitation, unsafe care or serious health changes may require prompt contact with the appropriate healthcare professional, emergency service, police service or other appropriate authority.